Have a personal driver take you to your hotel for your dream vacation in Cancun in one of our shuttle vans. If you have a group of people coming with you, this is the best option to have someone waiting for you just in time for your arrival.
* Our Call Center operates 24/7 (Eastern Standard Time), ensuring round-the-clock support for travelers and partners.
After arriving at Cancun International Airport, you will go through immigration, collecting luggage, and customs. Please, walk outside the airport building, where our airport representatives will be waiting for you with a Happy Shuttle Banner. Our agents will take your details for the return trip and will then take you to your van to meet our private driver for you can get to your hotel or destination.
* Our Call Center operates 24/7 (Eastern Standard Time), ensuring round-the-clock support for travelers and partners.
Our greeters will be waiting outside the Airport Building at the Meeting points:
TERMINAL 3 - keep walking straight Passing Air Margaritaville Bar
TERMINAL 4 - By Platform C
TERMINAL 2 (International) – In front of the Grab N Go cafe.
TERMINAL 2 (Domestic) – By the exit ramp
Happy Shuttle & Viator is pleased to help you make your vacation unique by transferring you from
the airport to your hotel. Please read the following:
Print this form or have ready a screenshot of it on your mobile along with any valid ID to show to our Airport greeters.
After landing and passing through Immigration -> Baggage Claim -> Customs, please walk and look for the " Hotel Shuttle " exit door (glass sliding doors).
Be aware of scammers at the airport. Please, avoid timeshare and taxi personnel inside and/or outside the terminal, they can be misleading in the location of your Shuttle Company. If any inconvenience to find us Don't let anyone call for you. We never ask our customers to take a taxi, make sure to call yourself to our offices. USA/Canada +1 (888) 290-4506, Mexico +52 998 980 2469, Whatsapp +52-998-275-5018, email reservation@happyshuttlecancun.com
Our Greeters are waiting for you and other customers OUTSIDE the Terminal's building, at the official Hotel Shuttles area. They are well uniformed with a Polo Shirt lime Green color with the logo of our company is on the left chest area.
Check-In: Our Greeters will do a check-in with you and will call your driver who is waiting in the next-door parking lot. It will take only a moment to be ready to take you to your destination. The departure pick-up time will be confirmed with our greeter.
Number of passengers: The Transportation Federal Law permits us to provide the service only to the confirmed number of passengers in this voucher. Additional passengers may need to hire a last-minute taxi service.
Important Note: If your hotel is not listed and or outside an 8km radius of the Hotel Zone then additional fees apply subject to availability, please contact us to get pricing
On Departure pickup time our driver is allowed to wait up to 20min after the pickup time.
Cancun, Riviera Maya, and the Yucatan offer a captivating blend of stunning beaches, ancient Mayan ruins, and vibrant culture. This region is renowned for its turquoise waters, lush jungles, and rich history, making it a top destination for travelers seeking both relaxation and adventure.
One of the New Seven Wonders of the World, Chichen Itza is an ancient Mayan city featuring the iconic El Castillo pyramid.
A stunning coastal Mayan ruin overlooking the Caribbean Sea, offering a unique blend of history and natural beauty.
An eco-archaeological park offering a mix of cultural performances, wildlife exhibits, and adventure activities.
Slow-roasted pork marinated in citrus and achiote, wrapped in banana leaves.
Fresh raw fish cured in lime juice, mixed with tomatoes, onions, and cilantro.
A traditional Yucatan soup made with lime, chicken, and tortilla strips.
This is the most popular time to visit due to pleasant weather and lower humidity. It's ideal for beach activities and exploring ancient ruins.
Mexican Peso (MXN)
Eastern Standard Time (EST) (UTC-5), Eastern Daylight Time (EDT) (UTC-4) during daylight saving time
127VV, 60HzHz
Cancun, Riviera Maya, and the Yucatan are generally safe for tourists, but petty crime and scams can occur. Stay alert and take precautions.
Cancun Bus Station, Playa del Carmen Bus Station
Affordable and efficient, but can be crowded during peak times.
Available • Apps: Uber, Didi
Car, Bike, Scooter
A small island known for its beautiful beaches, snorkeling, and relaxed atmosphere.
A colonial town with a rich history, known for its beautiful architecture and nearby cenotes.
A car-free island known for its pristine beaches, bioluminescent waters, and wildlife.
Price varies by option