Shenzhen-Hong Kong Private Transfer & Elite Assistant
Active
1h - 10h
For a full refund, cancel at least 24 hours before the scheduled departure time.
Instant confirmation
Mobile or paper ticket accepted
About this experience
This is not a standard cross-border transfer — it is a premium Shenzhen–Hong Kong private transfer supported by a dedicated Elite Assistant.
Instead of simply providing a vehicle, this service includes an English-speaking Elite Assistant who stays involved throughout the cross-border journey. Support includes border coordination, business, travel, and daily-life needs.
Cross-border travel between Shenzhen and Hong Kong can be complex due to different systems, documents, and procedures. The Elite Assistant ensures everything runs smoothly, helping you avoid delays, uncertainty, and unnecessary stress.
With experience in international business environments, the Elite Assistant delivers structured, discreet, and professional support — ideal for travelers who value efficiency, clarity, and peace of mind.
This service is well suited for business travelers, first-time visitors, families, and anyone seeking a calm, well-managed cross-border transfer rather than a basic ride.
Available options
Border -> SZ Only (MPV)
Duration: 2 hours<br/>MPV<br/>Pickup included
SZ -> Border Only (MPV)
Duration: 2 hours<br/>MPV<br/>Pickup included
SZ->HK: VIP Direct (MPV)
GZ->HK: VIP Direct (MPV): Stay in car for immigration. Dual-Plate MPV. Zero hassle. Assistant included.<br/>Duration: 3 hours<br/>MPV<br/>Pickup included
HK->SZ: VIP Direct (MPV)
HK->SZ: VIP Direct (MPV): Stay in car for immigration. Dual-Plate MPV. Zero hassle. Assistant included.<br/>Duration: 3 hours<br/>MPV<br/>Pickup included
HK->SZ: Escorted Transfer
HK->SZ: Escorted Transfer: Switch cars at border. Assistant guides you through customs. MPV used on both sides.<br/>Duration: 4 hours<br/>MPV<br/>Pickup included
SZ->HK: Escorted Transfer
GZ->HK: Escorted Transfer: Switch cars at border. Assistant guides you through customs. MPV used on both sides.<br/>Duration: 4 hours<br/>MPV<br/>Pickup included
What's included
Arrival assistance (airport / railway station / hotel), border coordination
All Tolls & Bridge Fees, No hidden fees.
Elite Assistant: bilingual support for translation, scheduling, and on-demand business/travel needs
Support for business, travel, and daily-life needs
Communication assistance during the journey
Schedule flexibility and route adjustments
English-speaking Elite Assistant accompanying you
Route planning and traffic optimization between cities in the Greater Bay Area
Private vehicle for your group only
Interpretation and communication assistance when needed
Help with local logistics, navigation, and next-step arrangements
Meet-and-greet service at airport, railway station, hotel, or agreed pickup point
Assistance with luggage, timing, and coordination
What you'll see
1. Booking Confirmation – Travelers book the transfer on Viator and provide travel details (flight/train number, hotel/address, lead traveler’s name, and contact info).
2. Driver Assignment – A professional driver and vehicle are arranged in advance. The driver monitors flight/train arrival times and adjusts for delays when possible.
3. Meet & Greet –
Airport/Train Station Arrivals: Driver waits in the arrivals hall holding a sign with the lead traveler’s name.
Hotel Pickups: Driver meets travelers in the hotel lobby or designated pickup point.
4. Luggage Assistance – Driver helps load suitcases and ensures passengers are comfortable before departure.
5. Private Transfer – Travelers enjoy a direct, private ride in a clean, air-conditioned vehicle with bottled water, tissues, and phone charging available.
6. Drop-off – Travelers are dropped off safely at their hotel or specified address. Out-of-area drop-offs are available with a small surcharge.
7. Completion – Driver assists with unloading luggage and ensures travelers arrive smoothly at their final destination.
What's not included
Tips for the Assistant and Chauffeur (Optional but appreciated for excellent service).
Visa Fees: Any personal visa or entry permit costs required for Hong Kong or Mainland China.
Extended Service: If you require extended service, an hourly surcharge applies.
Luggage Limit: Max 4 standard suitcases per vehicle. Contact in advance for oversized items.
Accommodation, Meals, Drinks and personal expenses
This experience is designed for use within Greater Bay Area limits.
Services not explicitly listed under “What’s included”
Available languages
Audio guide
CMN
EN
Guide guide
CMN
EN
Written guide
CMN
EN
Important information
Specialized infant seats are available
Service animals allowed
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
All areas and surfaces are wheelchair accessible
Transportation options are wheelchair accessible
Wheelchair accessible
Suitable for all physical fitness levels
About Shenzhen
Shenzhen is a dynamic metropolis known as China's first Special Economic Zone. It's a vibrant blend of futuristic skyscrapers, lush parks, and innovative technology, making it a unique destination for business and leisure travelers alike. The city's rapid transformation from a small fishing village to a global tech hub offers a fascinating glimpse into modern China's development.
Top Attractions
Window of the World
A theme park featuring scaled-down replicas of famous landmarks from around the world. It's a unique and entertaining way to see iconic sights in one place.
Cultural
4-6 hours
¥140-200
Splendid China Folk Culture Village
A theme park showcasing the diverse cultures and architecture of China's 56 ethnic groups. It offers a fascinating glimpse into the country's rich heritage.
Cultural
4-6 hours
¥140-200
Dameisha Beach
A popular beach destination with golden sands, clear waters, and various water sports activities. It's a great place to relax and enjoy the coastal scenery.
Beach
Half-day to full day
Free (activities and rentals may incur additional costs)
Shenzhen Bay Park
A scenic park along the coast, offering beautiful views of the bay and Hong Kong's skyline. It's a popular spot for walking, cycling, and picnicking.
Nature
1-2 hours
Free
Shenzhen Museum
A museum showcasing the history and culture of Shenzhen, from its early days as a small fishing village to its rapid transformation into a modern metropolis.
Museum
1-2 hours
Free (donations welcome)
Must-Try Local Dishes
Shumai
A type of Cantonese dumpling filled with minced pork, shrimp, and sometimes other ingredients like mushrooms or water chestnuts. It's typically steamed and served as dim sum.
Dumpling
Contains pork and shrimp
Rice Noodle Roll (Cheung Fun)
A thin, delicate rice noodle roll that can be filled with shrimp, beef, or vegetables. It's often served with a savory sauce and is a popular dim sum item.
Noodle
Can be made with various fillings, including vegetarian options
Egg Tart
A small, round pastry filled with a rich, custard-like egg mixture. It's a popular dim sum item and can also be found in bakeries throughout the city.
Dessert
Contains eggs and dairy
Seafood Hotpot
A spicy or non-spicy broth served with an assortment of fresh seafood, such as fish, shrimp, and clams. It's a popular dining experience in Shenzhen, especially in coastal areas.
Main course
Contains seafood, can be made with various levels of spiciness
Popular Activities
Hiking in Shenzhen Bay Park
Water sports at Dameisha Beach
Biking along coastal trails
Sunbathing at Xiaomeisha Beach
Tea tasting at local tea houses
Shopping at Coco Park
Visiting Shenzhen Museum
Exploring Nanshan Temple
Best Time to Visit
October to December
This period offers pleasant weather with lower humidity and minimal rainfall, making it ideal for outdoor activities and sightseeing. The city is lively with various festivals and events.
15-25°C
59-77°F
Practical Information
Language
- Official: Chinese (Mandarin)
- Widely spoken: Cantonese, English (in tourist areas and business settings)
- English: Moderately spoken in tourist areas and business settings, limited in other areas
Currency
Chinese Yuan Renminbi (CNY)
Time Zone
GMT+8
Electricity
220VV, 50HzHz
Safety Information
Overall Safety Rating: Generally safe, with low crime rates and a strong police presence in tourist areas
Shenzhen is generally considered a safe destination for travelers, with low crime rates and a strong police presence in tourist areas. However, petty crimes such as pickpocketing and scams can occur, so it's essential to stay vigilant and take precautions to protect yourself and your belongings.
Important Precautions:
- • Use licensed taxis or app-based services like DiDi
- • Keep your belongings secure and be cautious in crowded areas
- • Always agree on a price before taking a taxi or hiring a tour guide
Getting there
By air
- Shenzhen Bao'an International Airport • 35 km from city center
- Shenzhen Futian Checkpoint • 10 km from city center
By train
Shenzhen Railway Station, Shenzhen North Railway Station
By bus
Shenzhen Bao'an Bus Terminal, Shenzhen Futian Bus Terminal
Getting around
Public transport
The Shenzhen Metro is modern, efficient, and air-conditioned, making it the most convenient way to get around the city. Signs and announcements are in both Chinese and English.
Taxis
Available • Apps: DiDi
Rentals
Car, Bike, Scooter
Neighborhoods
Futian District
Luohu District
Nanshan District
Yantian District
Day trips
Hong Kong
30-50 km, depending on the destination • Half day to full day
Hong Kong is a vibrant, cosmopolitan city offering a mix of modern skyscrapers, historic temples, bustling markets, and stunning natural scenery. It's a popular day trip destination from Shenzhen, offering a unique blend of Chinese and British influences.
Dongguan
80-100 km, depending on the destination • Full day
Dongguan is a city in Guangdong Province known for its historic sites, cultural attractions, and natural scenery. It's a popular day trip destination from Shenzhen, offering a mix of old and new.
Zhuhai
140-160 km, depending on the destination • Full day
Zhuhai is a coastal city in Guangdong Province known for its beautiful beaches, parks, and gardens. It's a popular day trip destination from Shenzhen, offering a more relaxed atmosphere and stunning coastal scenery.
Festivals
Shenzhen International Cultural Festival • October to November (varies by year)
Shenzhen International Design Week • September (varies by year)
Shenzhen Marathon • January (varies by year)
Pro tips
- Use the Shenzhen Metro for convenient and affordable transportation around the city
- Learn basic Mandarin phrases to enhance your travel experience and interact with locals
- Explore the city's diverse neighborhoods, each offering a unique blend of culture, history, and modern attractions
- Try local street food and snacks for an authentic and delicious culinary experience
- Visit the city's cultural attractions, such as museums and temples, to gain a deeper understanding of Shenzhen's rich history and heritage
Get Price
per person
Price varies by option
Secure booking
Free cancellation available
Instant confirmation
